Quality Metrics

Quality Metrics

Measure What Matters. Improve What Counts.

Quality can’t be managed unless it’s measured. Agon’s Quality Metrics service helps pharmaceutical companies define, track, and interpret critical quality indicators (CQIs) that align with regulatory expectations and internal excellence goals. From OOS trends to CAPA effectiveness, we empower your team to move from reactive reporting to proactive improvement—anchored in real-time data and actionable insights.

Quality Metrics (475 x 600 px) (2)
Quality Metrics (475 x 600 px)

What We Deliver

Quality Metrics Program Design

Identification of key metrics: OOS, OOT, deviation trends, CAPA aging, complaint rate, and audit findings
Alignment with FDA, EMA, and ICH Q10 guidelines on pharmaceutical quality systems
Custom dashboards and scorecards tailored to your facility’s risk profile

KPI Integration & Reporting

Seamless integration with existing QMS and documentation systems
Real-time monitoring and escalation triggers for critical metrics
Monthly/quarterly review meeting templates and governance structure

Training & Implementation Support

Coaching QA teams to interpret data and drive decision-making
Standardization of metric definitions and data collection across departments
ools for presenting metrics to senior management and regulatory bodies

Why It Matters

FDA and EMA use quality metrics to predict and prioritize site inspections
Enables early detection of process drift, system failure, or human error
Supports a culture of continuous improvement and operational transparency
Enhances management oversight with data-backed performance insights
Facilitates benchmarking across plants, products, and production lines
Request a Quality Metrics Workshop

Contact

  • Building #10, Ground Floor, Business Park, Amman, Jordan
  • +962 (79) 1533337
  • m.abuzour@agonme.com

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We understand the importance of approaching each work integrally and believe in the power of simple.

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